US shipping
Orders over $125
Free
Orders under $125
$9.99
Processing time
1–2 business days
Transit time
3–5 business days
Policies
Delivery timelines and return rules.
Returns
Return items within 30 days of purchase.
Items must be unworn and unwashed, with tags intact.
Refunds processed within 5–7 business days.
Arrived damaged or defective?
Email contact@jalenbuilds.com within 48 hours of delivery with a photo. We send a prepaid return label and ship a replacement or refund — your choice.
Return flow
Email contact@jalenbuilds.com with your order number and the items you'd like to return.
Customers cover return shipping for size/preference returns. We send a prepaid label for defects, damages, or our errors.
Once inspected and approved, we'll process your refund within 5–7 business days to the original payment method.